Experienced adult educator, with 20-plus years of classroom and customer site experience. Microsoft certified in Office 2003, 2007 and 2010, as well as Microsoft Project 2007, 2010 and 2013. Very comfortable in groups up to thirty attendees, and have delivered online content using Elluminate and Adobe Connect.My greatest pleasure is realizing that my assistance has provided an individual with the tool(s) that he/she needs to become more productive at their place of employment or in their Mic