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Students have told me they appreciate the way I simplify complex topics and make learning fun with my patience and good humor. I teach both soft skills and technical skills, bridging art and science. After a 20 year career leading customer loyalty and retention efforts, I’m passionate about delighting my students and ensuring you get the most for your time and money. Lessons are customized to your learning styles, interests and pace. Lessons can be focused on practical applications for immed